Privacy Policy

Updated as of March 29, 2022

By using or accessing the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways. Remember that your use of Palm’s Services is at all times subject to the Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use.

What does this Privacy Policy cover?

This Privacy Policy covers our treatment of personally identifiable information ("Personal Information") that we gather when you are accessing or using our Slack Chat (“Services”), but not to the practices of companies we don’t own or control, or people that we don’t manage. Additionally, the Privacy Policy covers Palm’s permission to use content shared within the Services on social channels such as Instagram, TikTok, and Palm’s Newsletter, while maintaining anonymity of the members of the Services.

Will Palm ever change this Privacy Policy?

We’re constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time,  but we will alert you to changes by updating you via email, and/or by some other means. Please note that if you’ve opted not to receive legal notice emails from us (or you haven’t provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used or collected.

What Information does Palm Collect?

Information You Provide to Us:

We receive and store any information you knowingly provide to us. For example, through the registration process and/or through your Palm Profile, we may collect Personal Information such as your name, social handles and email address.

We may communicate with you if you’ve provided us the means to do so. For example, if you’ve given us your email address, we may send you promotional email offers on behalf of other businesses, or email you about your use of the Services. Also, we may receive confirmation when you open an email from us. This confirmation helps us make our communications with you more interesting and improve our services. If you do not want to receive communications from us, please email us at picks@joinpalm.com.

Will Palm Share Any of the Personal Information it Receives?

We may share your Personal Information as described in this section:

Information that’s no longer personally identifiable. We may anonymize your Personal Information so that you are not individually identified, and provide that information to our Social Channels (Instagram, TikTok, and Newsletter.) We never disclose aggregate information in a manner that would identify you personally, as an individual.

User Profiles and Submissions: Certain user profile information, including your name, location, and any video or image content that such user has uploaded to the Services, may be displayed to other users to facilitate user interaction within the Services or address your request for our services. 

Please remember that any content you upload to the Services, along with any Personal Information or content that you voluntarily disclose online in a manner other users can view (in chat rooms, etc.) becomes publicly available, and can be collected and used by anyone. Your user name may also be displayed to other users if and when you send messages or comments or share images or videos through the Services and other users can contact you through messages and comments. 

Protection of Palm and Others: We reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to comply with law or court order; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of Palm, our employees, our users, or others.

What Personal Information can I access?

Through your account settings within the Services, you may access, and, in some cases, edit or delete the following information you’ve provided:

  • first and last name (display name)

  • location of residence

  • age or birthday

Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of Personal Information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to: picks@joinpalm.com.

What if I have questions about this policy?

If you have any questions or concerns regarding our privacy policies, please send us a detailed message to picks@joinpalm.com, and we will try to resolve your concerns.